Terms & Conditions

United Continents Group Houseboats - Club Room Houseboat

Check-in and Check-Out Time

Check In Time: 1400 Hrs.
Check Out Time: 1200 Hrs.

Pets Policy:

Pets are not allowed 

Reservation & Booking Procedure :

We accept all bookings via  Emails Only as per format Clearly Mentioned: 

a) Name & Code of Package 

b) Check in / Check out Date  along with Number of Persons Adults / Children with Age if any 

c) Name & complete Address with Telephone numbers of Persons travelling. 

Payment Terms:

e) After our confirmation Clients / Guest need to Deposit 100% Advance or as agreed in our Bank Accounts  or PAY ONLINE as mentioned 

(F) After Depositing the Amount Kindly Email / Whatsapp us the details for our Accounts Department to verify, and reconfirm your bookings. (Please refer our Contact us page for the same ) . We shall not be responsible for any bookings where in we don't receive the confirmation of payment from our Clients. Please do send us the deposit details to avoid any last minute inconvenience.


Cancellation Policy:

30 Days Prior to Check In: NO CANCELLATION CHARGES
15 Days Prior to Check In: 50% of the full amount would be charged as retention.
14-11 Days Prior to Check In: 75% of the full amount would be charged as retention.
10 days Prior to Check In / No Show: 100% of the full amount would be charged as retention

No refunds are given for early departures or no shows.
NOTE : The cancellation Message should be communicated by Email ONLY in Written. 

Our liabilities & limitations

All efforts will be made sincerely to maintain the contract made by our organization with its customers but there are always possibilities of certain Items like airfares, entrance fee at the monuments or drastic increase in fuel costs etc. getting more expensive without any notice from the Govt. authorities. In such conditions, the difference in the cost would be borne by the customers. United Continents Group , Srinagar act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by actual suppliers.

All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or even after the commencement of the tour. We reserve the right to change any schedule in the interest of the trip participants safety, comfort & general well being.

Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.

We shall not be responsible for any delays & alterations in the programme or expenses incurred - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness, landslides, closures/blockades due to political unrest or any such incidents. We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting - directly or indirectly - from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or defaults, or any other causes beyond our control. We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage's & personal property/s at all times are at the client's risk. Our transport is certainly Insured as per Indian Motor Vehicles Act and claims, if any, will be made as per the rules of the Insurance Companies in Indian Rupees.